Frequently Asked Questions
Everything you need to know about your US Sports HQ order.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping via FedEx and UPS for athletes who need their gear fast.
What is your return policy on sporting equipment?
We offer a 30-day return policy on all unused gear in its original packaging. Please note that customized jerseys and used protective equipment cannot be returned for hygiene reasons.
Are the products on US Sports HQ authentic?
Yes, we are an authorized retailer for all brands we carry, including Nike, Adidas, Under Armour, and Wilson. Every product is 100% authentic and sourced directly from the manufacturer.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your delivery in real-time.
Do you offer team discounts for bulk orders?
Absolutely! We provide special pricing for schools, clubs, and youth leagues. Please contact our sales team via the 'Team Orders' page for a custom quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Affirm and Klarna.