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Returns & Exchanges

At US Sports HQ, we want to ensure you are completely satisfied with your gear. If your purchase doesn't meet your performance standards, you can return or exchange eligible items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Print Your Label

    Once approved, download and print the prepaid shipping label provided via email and secure it to your original packaging.

  • 3.
    Ship the Gear

    Drop off your package at any authorized carrier location, ensuring all original tags are attached and items are in unworn condition.

  • 4.
    Receive Refund or Exchange

    After our warehouse team inspects the equipment, we will process your refund to the original payment method or ship your replacement gear within 5-7 business days.